XEN Topaz NEC Business Solutions Ltd
Features and Specifications Manual Chapter 4 - 187
Doc. No. 8846 - Release 2.0
April 2005
Set up the Trunk Access Maps (1-51). This sets the access options for
trunks on Hold.
15-02-06: System Telephone Basic Data Setup - Hold Key Operating Mode
Set the function of the extension’s HOLD key: System (0), Exclusive (1),
or Park (2) Hold.
15-02-07: System Telephone Basic Data Setup - Automatic Hold for CO Line
Determine whether an extension will use Automatic Hold for CO calls (0)
or if the call should disconnect (1).
15-06-01: Trunk Access Map for Extensions
Assign Trunk Access Maps (1-51) to extensions.
15-07-01: Programming Function Keys
Assign a function key for Exclusive Hold (code 45). If an extension has
its fixed Hold key reassigned (in Program 15-02-06), assign a function
key for System Hold (code 44).
16-02-01: Department Group Assignment for Extensions
Assign extensions to Department Groups (1-32).
20-06-01: Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
20-11-09: Class of Service Options (Hold/Transfer Service) - Group Hold Ini-
tiate
In an extension’s Class of Service, enable (1) or disable (0) an exten-
sion’s ability to initiate Group Hold (Service Code 832).
20-11-10: Class of Service Options (Hold/Transfer Service) - Group Hold
Answer
In an extension’s Class of Service, enable (1) or disable (0) an exten-
sion’s ability to pick up a call placed on Group Hold (Service Code 862).
20-11-13: Class of Service Options (Hold/Transfer Service) - Hold Recall to
Operator
Enable (1) or disable (0) Hold Recall to Operator. If enabled, a call
recalling an extension longer than the Hold/Exclusive Hold Recall Call-
back Time will recall the operator (normally 200). If disabled, the call will
continually recall the extension that placed it on Hold.
20-17-01: Operator’s Extension
Assign an operator’s extension number if Hold Recall to Operator will be
used.
24-01-01: System Options for Hold - Hold Recall Time
Set the Hold Recall Time (0-64800 seconds). A call on Hold recalls the
extension that placed it on Hold after this interval.
24-01-02: System Options for Hold - Hold Recall Callback Time
Set the Hold Recall Callback Time (0-64800 seconds). A trunk recalling
from Hold rings an extension for this interval.
24-01-03: System Options for Hold - Exclusive Hold Recall Time
Set the Exclusive Hold Recall Time (0-64800 seconds). A call on Exclu-
sive Hold recalls the extension that placed it on Hold after this interval.
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