NEC Xen Topaz - Hotline

Chapter 4 - 190 Features
NEC Business Solutions Ltd XEN Topaz
Doc. No. 8846 - Release 2.0 April 2005
Hotline
• Description
Hotline gives a system phone user one-button calling and Transfer to another
extension (the Hotline partner). Hotline helps co-workers that work closely together.
The Hotline partners can call or Transfer calls to each other just by pressing a single
key.
In addition, the Hotline key shows the status of the partner’s extension
Conditions
An extension user cannot use Hotline to pick up a call ringing their partner’s extension.
Default Setting
Disabled.
• Programming
15-07-01: Programming Function Keys
Assign a function key for Hotline (code 01 + partner’s extension num-
ber).
20-06-01: Class of Service for Extensions
Assign a Class of Service to an extension (1-15).
• Related Features
• Distinctive Ringing, Tones and Flash Patterns
Set up flash patterns for DSS and Hotline keys.
• Do Not Disturb
Hotline does not override Do Not Disturb.
• Handsfree Answerback/Forced Intercom Ringing
Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode
set at the called extension. The Hotline caller can override the setting, if desired.
• Hotline, External
External Hotline will automatically dial a telephone number or Common Abbrevi-
ated dialling number when the handset is lifted.
• Off Hook Signalling
If the partner’s extension is busy, Hotline does not automatically activate Off Hook
Signalling.
• Programmable Function Keys
A Hotline is a uniquely programmed function key.
When the key is… The extension is …
Off idle
On Busy or ringing
Fast Flash
DND – All calls (option 3) or
Intercom calls (option 2)