Nedap PowerRouter User Manual

PowerRouter • Solar Inverter • Installation manual 7 Troubleshoot
33
EN
7 Troubleshoot
7.1 Troubleshooting
If you encounter difficulty with the operation of your PowerRouter, follow the steps below:
• Check the LED status.
• Check the error message on the LCD display, and the error history.
• If the difficulty remains, contact your installer/dealer.
Collect the following information before you contact your installer or dealer (figure 1):
• Model number
• Serial number
• Brief description of the problem
• LED status
• Displayed error message
• Error history
• Software version and ID number
7.2 Check the LED status
When an error has occurred the LEDs will either be OFF or FLASHING as follows:
* The LED can be on, blinking, or off.
** The PowerRouter is receiving / installing an update, this process may last for 25 minutes. The display
will show a progress bar from 0% to 100%. During this time you must not do any other actions on the
PowerRouter.
PowerRouter state Operational (blue) Charging (blue) Grid (blue) Error (red)
Normal Operation on * * off
Standby blinking off off off
Not initialised blinking off off blinking
System check off on * off
Soft error on * * on
Hard error off off off blinking
Firmware update** off off * on
Validating the grid * * blinking *
Grid connected * * on *
Fast charging batteries * blinking * *
Charging batteries * on * *
Using battery power * off * *

Nedap PowerRouter Specifications

General

Nominal AC Voltage	230V
Output Voltage	230V
Frequency	50Hz
Communication	Ethernet
Humidity	0-95% (non-condensing)