Nemo NQ - Hub-Q System Menu Options; Hub-Q System Usage; Hub-Q System Considerations

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NQ Wireless systems
Menu options
The configurable settings are as follows:
 WSN - Workstation number - each NQ Remote needs to be associated with a workstation.
 UP - The UP button - set the function of the up button. The functions available are exactly
the same as the buttons on the NQ Panel. They are as follows:
o Off - No functionality, deactivates the button.
o NXT - Next button, used to call a customer from the main queue.
o SQ - Secondary queue, used to call a customer from the secondary queue.
o CQ - Cashier queue, used to call a customer from the workstation secondary queue.
o VIP - Special function button, programmable in the NQ-Engine software.
o EOS - Stop button (end of service), stops the service of the currently active ticket.
o ALR - Alarm button, programmable in the NQ-Engine software.
 RIG - The Right button (forward button) – used to set the function of the right button
(forward button). The functions available are the same as the above for the up button.
 DWN - The Down button – used to set the function of the down button. The functions
available are the same as the above for the up button.
 LFT - The Left button (back button) – used to set the function of the left button (back
button). The functions available are the same as the above for the up button.
 QUE - Queue selection – used to determine what service type the workstation should be
forced to work with. Default OFF uses the system defaults for queue selection. The range is
from 1-16.
Using the system
When the NQ Remote control is linked to the system,
and you are content with the configuration, it’s time
to use the system.
For the Hub-Q system, all the button functions can be
customized so general usage varies from case to case.
Things to think of when using Hub-Q
 At the start of each new workday, you must press the button configured as the next button
(NXT) twice. Once to open the workstation and a second time to call the first customer.
After the workstation is open, you only need to push the next button once.
 Since the NQ Remote control doesn’t give any visual indications when pressing the buttons,
you might find advanced functionality, like toggling a priority on or off, to sometimes get
confusing. Don’t understand this sentence
 If you are not working with priorities, the NQ Remote control will only be able to service one
specific service type.
 The Receiver LCD display shows the workstation number when a remote control is used.