Nespresso Gemini CS220 - Payment System ­ Coiner

Towerservicemanual
79
T R O U B L E S H O O T I N G
6.5 Paymentsystemcoiner
Checksupplier’sdocumentationforadditionaltroubleshootingtips(clearing
acoinjametc.).
Problem Checks/repairworks
1 Bigcoin(s)notaccepted.
• Refundpayoutnotpossibleduetoemptycointubes.
Refillcointubes.
• Coin(s)blockedbysoftwaresettings(referto"SubmenuPAYMENT"on
page64).
2 Certaincoin(s)notaccepted.
• Coin(s)blockedbysoftwaresettings(referto"SubmenuPAYMENT"on
page64).
3 Somegoodcoinsrejectedat
firstbutacceptedaftersecond
try.
• Dirthasbuiltupincoiner.
Cleancoineraccordingtosupplier’sdocumentation.
• Coinreturnleverpartlyactuated.
Checkifcoinerismountedcorrectly.
Checkifcoinreturnleverisincorrectposition.
• Coinerdirtyorforeignobjectincoiner.
Cleancoineraccordingtosupplier’sdocumentation.
4 Nocoinsacceptedatall.
• Checkwiringbetweencoinerandmainboard(nosupplyvoltage).
• Coinreturnleveractuatedcontinuouslybyeccentricplate.
Checkwiringandfunctionofpayoutmotorandcamswitch.
Replacedefectiveparts.
• Payoutmotorturnscontinuously.
Camswitchleverdeformedorcamswitchdefective.
Aligncamswitchleverorreplacedefectivecamswitch.
5 Althoughcointubesarefilled,
nochangeisrefunded.
• Possiblemaintenanceerror:Donotremovecointubesfromcoinerfor
refill.Mostcoinerscannotdetectcoinsfilledinsuchway.
6 Nochangerefundedatall.
• Cointubesempty.
Refillcointubes.
• Pressrefundbutton(automaticpayoutonlyformenusetting
"VENDTYPE:singlesale").
• Ducttochangetrayisblocked(attemptedfraud).
Removeforeignbodyoutofduct.
• Checkwiringofrefundbutton.
Replacedefectiverefundbutton.
• Payoutmotordoesnotturn.
Checkwiringandfunctionofpayoutmotorandcamswitch.
Replacedefectiveparts.
7 Moneymissingincashbox.
• Alwayslockrightdoorlatchwithpadlock.
• Checkcasingofbasecabinetfordamages(attemptedfraud).