NETGEAR AirCard 797S

Remove an APN Entry...............................................................62
Enable DMZ.........................................................................................62
Set LAN Options.................................................................................64
Update Mobile Hotspot Software and Firmware............................66
Update in Response to an Alert...................................................66
Update Software Downloaded Over the Air From the Mobile
Hotspot Web Page.........................................................................66
Enable or Disable Factory Reset.......................................................68
Chapter 5 Frequently Asked Questions
Questions About Connecting and Disconnecting Devices and
Accessing the Internet.......................................................................71
What do I do if I can’t connect a device to the mobile
hotspot?..........................................................................................71
What do I do if I can’t access the Internet?.................................71
How do I disconnect from the mobile broadband network?....72
How do I find out how many devices are connected to my mobile
hotspot’s Wi-Fi networks?.............................................................72
What do I do if the No Signal icon displays?..............................72
Why can’t my device access the mobile hotspot web page when
connected to a VPN?.....................................................................72
Why can’t my mobile hotspot connect to a computer running
Windows Vista?..............................................................................72
What do I do if my mobile hotspot doesn’t connect to my service
provider’s network?.......................................................................73
Questions About the Mobile Hotspot Web Page..........................74
How do I go back to the mobile hotspot web page?................74
What do I do if I forget my admin login password?..................74
General Questions..............................................................................74
Why isn’t my battery charging?....................................................74
Why is the Signal Strength indicator always low?......................75
Why is the download or upload speed slow?............................75
The LCD screen is not lit. How do I know if the mobile hotspot is
still powered on?............................................................................75
How do I find my computer’s IP address?..................................75
Find the IP address on a Windows 7, Windows Vista, or
Windows XP device...................................................................75
Find the IP address on a Windows 8 device..........................76
Find the IP address on a Mac OS X device............................76
Find the IP address on devices running other operating
systems.......................................................................................76
How do I find a device’s MAC address?......................................76
Find the MAC address on a Windows 7, Vista , or XP
device..........................................................................................77
5
AirCard 797S Mobile Hotspot