NETGEAR Nighthawk M5

How do I find out how many devices are connected to my mobile
router’s WiFi networks?.................................................................55
What do I do if the No Signal icon displays?..............................55
Why can’t my device access the mobile router web page when
connected to a VPN?.....................................................................55
What do I do if my mobile router doesn’t connect to my service
provider’s network?.......................................................................55
Questions About the Mobile Router Web Page.............................56
How do I go back to the mobile router web page?..................56
What do I do if I forget my admin login password?..................57
General Questions..............................................................................57
Why isn’t my battery charging?....................................................57
Why is the Signal Strength indicator always low?......................57
Why is the download or upload speed slow?............................58
The LCD screen is not lit. How do I know if the mobile router is
still powered on?............................................................................58
How do I find my computer’s IP address?..................................58
Find the IP address on a Windows 7 or Windows 10 device.58
Find the IP address on a Windows 8 device..........................58
Find the IP address on a Mac OS X device............................59
Find the IP address on devices running other operating
systems.......................................................................................59
How do I find a device’s MAC address?......................................59
Find the MAC address on a Windows 7 or Windows 10
device..........................................................................................59
Find the MAC address on a Windows 8 device....................60
Find the MAC address on a Mac OS X device.......................60
What do I do if the WiFi network name doesn’t appear in the list
of networks?....................................................................................60
Chapter 6 Troubleshooting
View Alerts...........................................................................................62
SIM Not Installed............................................................................62
SIM Error — Check SIM...................................................................62
SIM Locked.....................................................................................62
Temperature-Related Alerts.........................................................62
Reset the Mobile Router....................................................................63
Reset the Mobile Router From the Mobile Router.....................63
Reset the Mobile Router From the Mobile Router Web Page...64
Appendix A Specifications
Battery Specifications.........................................................................67
Display Specifications........................................................................68
Mechanical Specifications.................................................................69
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Nighthawk M5 5G WiFi 6 Mobile Router