How do I disconnect from the mobile broadband network?
Turning off domestic data and international roaming disconnects your mobile router
from the mobile broadband network. For more information, see Turn Domestic Data
Off From the Mobile Router Web Page on page 29.
How do I find out how many devices are connected to my
mobile router’s WiFi networks?
The number next to the WiFi button on the mobile router’s LCD home screen is the
number of users (or devices) connected to your WiFi network. When you log in to the
mobile router web page, the number of connected devices displays on the home page.
What do I do if the No Signal icon displays?
If the No Signal icon ( ) displays, make sure that you are in your network service
provider’s coverage area.
Why can’t my device access the mobile router web page
when connected to a VPN?
To directly access the mobile router web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
What do I do if my mobile router doesn’t connect to my
service provider’s network?
If your mobile router does not connect to your service provider’s mobile broadband
network, try the following suggestions:
•
Make sure that your micro SIM account is active. To check micro SIM status, contact
your wireless service provider.
•
If you use a prepaid micro SIM card, make sure that the account balance is positive.
•
If your mobile router still does not connect, you might need to create or update the
default connection profile.
To check the default connection profile settings:
1. From a computer or WiFi device that is connected to the mobile router, launch a
web browser.
2.
Enter http://192.168.1.1.
User Manual55Frequently Asked Questions
Nighthawk M5 5G WiFi 6 Mobile Router
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