Troubleshooting 4-1
June 2005
Chapter 4
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR 54 Mbps Wireless PC
Card WG511 v2. After each problem description, instructions are given to help you diagnose and
solve the problem. For information about connecting to wireless networks and the Internet, see
“Connecting to Wireless Networks and the Internet” on page 2-7.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for
Network Access” of the Reference Manual on the NETGEAR 54 Mbps Wireless PC Card WG511
v2 Resource CD.
Troubleshooting Tips
Symptom Cause Solution
The PC Card LEDs
are not lit.
The WG511 v2 is not
inserted into the slot
properly or the WG511
v2 software is not
loaded.
Remove and reinsert the WG511 v2.
Check the Windows device manager to see if the PC Card is
recognized and enabled. Reload the WG511 v2 software, if
necessary.
The LEDs blink
alternately and
cannot connect to
an access point.
The WG511 v2 is
attempting to connect
to an access point, but
cannot connect.
The access point may not be powered on. Or, the access point
and the PC card are not configured with the same wireless
parameters. Check the SSID and WEP settings.
I can connect to an
access point, but I
cannot connect to
other computers on
the network or the
Internet.
This could be a
physical layer problem
or a network
configuration problem.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
To Next Page
Loading...
