Maintenance
18
NETGEAR N300 Wireless Mini USB Adapter WNA3100M
When I connect to the network I cannot access the Internet.
Click
to open NETGEAR Genie. The home screen shows the following screen if you are
connected to a network, but cannot access the Internet:
Make sure that you are connected to the right network. If you are, then check to see if the
router’s Internet connection is working. If the router’s Internet connection is not working,
restart the modem, router, and computer.
When I connect to the network I cannot access shared resources such as printers.
• Check to make sure the router or access point is physically connected to the Ethernet
network.
• Make sure that the IP addresses and the Windows networking settings are configured
correctly.
How can I improve the speed of my wireless connection?
You can use the USB cable and adapter that came in the package to position the wireless-N
USB adapter for better wireless communication.
The connection speed can vary depending on the type of USB port on your computer, the
capacity of the router or access point for the wireless network, and the type of Internet
connection. You can view the throughput in the status bar at the bottom of the Smart Wizard
screen.
• If the throughput is 54 Mbps you could be connected to an 802.11g network, or the
wireless-N network could be set with WPA (TKIP) security.
Wi-Fi regulations allow the wireless-N USB adapter to connect only at up to 54 Mbps
when WPA (TKIP) security mode is set on the router. For a faster connection, set the
security for the router as WPA2 or WPA + WPA2 mixed wireless security. Then the
wireless adapter can connect in 802.11n mode.
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