Newco LCD-TCH - Service Notes and Troubleshooting; Error Codes and Hot Water Tank Draining

29
Service Notes & Troubleshooting
Call Newco Enterprises, Inc. for Software
updates. (1-800-325-7867)
Display Reads Possible Cause(s) Remedies Notes
Fill Timeout Error Water shut off to Machine Check Water Supply Shutoff
Initial fill time longer than 6
minutes
Supply Line Blocked or too small Repair or Replace as needed Fill time Longer than 1 Minute
Water Filter Restricted Replace-Service Required
Water Probe has a 60 second
Hysteresis cycle
Inlet Solenoid valve Faulty Replace-Service Required
Control Board Failure Replace-Service Required
Thermistor Errors Thermistor not plugged in Make sure plug-in housing is latched Open or Shorted Thermistor
Faulty Thermistor Replacement
Control Board Failure Replace-Service Required
Heater Errors Faulty Thermistor Replacement 4 Minute Continuous Heater Run
Faulty Heater Element Replace-Service Required
Control Board Failure Replace-Service Required
DRAINING THE HOT WATER TANK
THE DRAIN TUBE IS CONNECTED TO BLACK PLUG ON REAR LOWER PANEL
OF MACHINE. TANK HOLDS APPROX 3/4 US GALLON.
THE HOT WATER TANK CAN BE DRAINED FROM THE REAR OF THE MACHINE –
UNPLUG MACHINE FROM POWER SOURCE. CAUTION-UNLESS THE TANK IS
LEFT TO COOL THE WATER IS EXTREMELY HOT AND CAN CAUSE HARMFUL
BURNS. REPLACE DRAIN PLUG, ENSURE HOSE CLAMP IS TIGHT AND
REPOSITION DRAIN HOSE BEFORE RE-FILLING THE HOT WATER TANK.
T
h
ese error screens will display a service phone number to call if entered in “Setup” Menu (Page 1
3
)
For QR Error Codes, see page 3
0
.