8 Maintenance and Service
WARNING
There are no user serviceable parts inside the Model 8742
Controller/Driver. Work performed by persons not authorized by
New Focus will void the warranty.
8.1 Enclosure Cleaning
WARNING
Before cleaning the enclosure of the 8742 Controller/Driver, the
power cord must be disconnected from the wall socket and from
the unit.
The source enclosure should only be cleaned with a mild soapy water solution
applied to a damp lint-free cloth. Do not use an acetone or alcohol solution; this will
damage the finish of the enclosure.
8.2 Technical Support
Information and advice about the operation of any New Focus product is available
from our technical support engineers. For quickest response, ask for “Technical
Support” and know the model and serial number for your product.
Hours: 8:00–5:00 PST, Monday through Friday (excluding holidays).
Toll Free: 1-866-NUFOCUS (1-866-683-6287)
(from the USA & Canada only)
Phone: (408) 284-6808
Support is also available by fax and email:
Fax: (408) 980-4300
Email: techsupport@newfocus.com
We typically respond to faxes and email within one business day.
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