Find help
Support
When you want to learn more about how to use your product or you are unsure how
your device should function, go to www.nokia.com/support, or using a mobile device,
nokia.mobi/support. You can also select Menu > Help > Help in your device.
If this does not resolve your issue, do one of the following:
• Switch off the device, and remove the battery. After about a minute, replace the
battery, and switch on the device.
• Restore the original factory settings.
• Update your device software.
If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/
repair. Before sending your device for repair, always back up the data in your device.
Keep your device software and applications up to date
About device software and application updates
With device software updates and application updates, you can get new features and
enhanced functions for your device. Updating the software may also improve your
device performance.
It is recommended that you back up your personal data before updating your device
software.
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