Nokia RM-509 - Section 3

Table of Contents
Baseband self tests in Phoenix .............................................................................................................................3–5
Power and charging troubleshooting..................................................................................................................3–7
Dead or jammed device troubleshooting.......................................................................................................3–7
Power key troubleshooting..............................................................................................................................3–9
General voltage checking troubleshooting ................................................................................................ 3–10
General power checking................................................................................................................................ 3–12
Charging troubleshooting ............................................................................................................................. 3–13
USB charging troubleshooting...................................................................................................................... 3–13
Battery current measuring fault troubleshooting ...................................................................................... 3–14
Clocking troubleshooting .............................................................................................................................. 3–16
Interface troubleshooting .................................................................................................................................. 3–17
Flash programming fault troubleshooting.................................................................................................. 3–17
SIM card troubleshooting .............................................................................................................................. 3–20
MicroSD card troubleshooting....................................................................................................................... 3–22
USB data interface troubleshooting............................................................................................................. 3–23
User interface troubleshooting.......................................................................................................................... 3–24
Keypad and side key troubleshooting ......................................................................................................... 3–24
Reminder light troubleshooting................................................................................................................... 3–26
Keypad illumination troubleshooting.......................................................................................................... 3–26
Camera key illumination troubleshooting................................................................................................... 3–28
Display module troubleshooting.................................................................................................................. 3–29
General instructions for display troubleshooting.................................................................................. 3–29
Display module troubleshooting............................................................................................................. 3–30
Hall sensor troubleshooting ......................................................................................................................... 3–31
GPS troubleshooting ........................................................................................................................................... 3–33
GPS antenna.................................................................................................................................................... 3–33
GPS layout and basic test points................................................................................................................... 3–34
GPS settings for Phoenix................................................................................................................................ 3–34
GPS control................................................................................................................................................. 3–34
GPS Quick Test window ............................................................................................................................ 3–35
GPS failure troubleshooting.......................................................................................................................... 3–36
GPS basic checks troubleshooting ................................................................................................................ 3–37
Bluetooth and FM radio ...................................................................................................................................... 3–39
Bluetooth troubleshooting ........................................................................................................................... 3–39
FM radio troubleshooting.............................................................................................................................. 3–40
Camera module troubleshooting....................................................................................................................... 3–41
Main (back) camera troubleshooting........................................................................................................... 3–41
Taking and evaluating test pictures with main camera ....................................................................... 3–41
Camera troubleshooting........................................................................................................................... 3–42
Camera hardware troubleshooting......................................................................................................... 3–42
Camera flash LED troubleshooting .......................................................................................................... 3–43
Secondary (front) camera troubleshooting................................................................................................. 3–44
Evaluating videocall picture quality from secondary camera .............................................................. 3–44
Secondary camera troubleshooting........................................................................................................ 3–45
Audio troubleshooting........................................................................................................................................ 3–47
Audio troubleshooting test instructions...................................................................................................... 3–47
Internal earpiece troubleshooting ............................................................................................................... 3–51
Internal microphone troubleshooting......................................................................................................... 3–51
Internal handsfree (IHF) troubleshooting.................................................................................................... 3–53
External earpiece troubleshooting............................................................................................................... 3–54
RM-509; RM-510; RM-511
BB Troubleshooting and Manual Tuning Guide
Issue 2 COMPANY CONFIDENTIAL Page 3 –3
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