•
Do not take the picture towards light source
•
Hold the phone as still as possible when evaluating the video call image quality.
•
Distance should be approximately 40 cm
When
evaluating
the picture quality of a video call, remember the following:
Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate
the picture on the receiving phone.
•
The center of the picture is sharper than the edges
•
If possible, compare with the picture on another Nokia device in a videocall, and of the same motive.
Secondary camera troubleshooting
Troubleshooting flow
Note: Phone must be in a video call for the secondary camera to be active.
Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate
the picture on the receiving phone.
RM-509; RM-510; RM-511
BB Troubleshooting and Manual Tuning Guide
Issue 2 COMPANY CONFIDENTIAL Page 3 –45
Copyright © 2009 Nokia. All rights reserved.
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