27PULSE PRO User Manual WARRANTY INFORMATION
Warranty Information
NORMATEC PULSE PRO CONTROL UNIT LIMITED TWO-YEAR WARRANTY
NORMATEC ATTACHMENTS AND OTHER ACCESSORIES LIMITED ONE-YEAR WARRANTY
The NormaTec PULSE PRO Control Unit is warranted by NormaTec, a Massachusetts corporation
(“NormaTec”), against manufacturing defects in material and workmanship for a period of two years
from the date of purchase from NormaTec. In the event of any such defect occurring during the
warranty period, NormaTec will, at its option, (a) correct the defect by repair or by replacement of the
applicable part or component that fails as a result of such defect, without charge for parts and labor; or
(b) replace the device with one of the same or then current design.
The NormaTec Attachments and Other Accessories includes the boot(s), sleeve(s), power cord/supply,
and hosing. NormaTec Attachments and Other Accessories are warranted by NormaTec against
manufacturing defects in material and workmanship for a period of one year from the date of purchase
from NormaTec. In the event of any such defect occurring during the warranty period, NormaTec will, at
its option, (a) correct the defect by repair or by replacement of the applicable part or component that
fails as a result of such defect, without charge for parts and labor; or (b) replace the device with one of
the same or then current design.
The foregoing Warranties do not cover normal wear and tear or cosmetic damage, and are void if the
device and/or the boot(s) or sleeve(s) (collectively, the “product”) are not used in accordance with the
User Manual, are otherwise misused or modified in any way, and/or are repaired or altered by anyone
other than an authorized service representative of NormaTec. These Warranties expressly exclude
transportation, shipping or insurance costs, or defects, damages or failure resulting from misuse,
abuse, improper or abnormal usage, or neglect.
EXCEPT AS PROVIDED ABOVE, NORMATEC MAKES NO EXPRESS WARRANTIES OR ANY IMPLIED
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE OR USE, AND ARE LIMITED IN DURATION AS STATED ABOVE. EXCEPT AS EXPRESSLY
STATED ABOVE, NORMATEC SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO ITS CUSTOMER,
OR ANY OTHER PERSON OR ENTITY, WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED
DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF THE
USE, INABILITY TO USE OR ANY BREACH OF THESE WARRANTIES, INCLUDING BUT NOT LIMITED
TO ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, PROPERTY OR INCOME, OR
ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. These Warranties give you specific legal rights, and you may also
have other rights, which vary from state to state. In the event of a product defect covered by the foregoing
Warranties during the applicable warranty period, send the product to NormaTec at 44 Glen Avenue, Newton
Center, MA 02459, postage prepaid and insured and an indication of the nature of the defect identified.
All replaced parts and products become the property of NormaTec. New or reconditioned parts and
products may be used in the performance of Warranty service. Repaired or replaced parts and products
are warranted for the remainder of the original warranty period only. You will be charged for repair or
replacement of parts and products made after the expiration of the applicable Warranty period.
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