Nortech PD27 Series - Appendix C - Request for Technical Support Form

307UM0200_01 May 2016 PD27x User Manual Page 26 of 30
APPENDIX C – REQUEST FOR TECHNICAL SUPPORT FORM
For Technical support please ll in the form below and send it to your supplier. It is recommended that at installaon
you complete this form as a record of the Installation. If there is a problem later on you can idenfy what has changed.
For locang faults in “Inducve Loop Vehicle Detector” installaons it is highly recommended that you use the
diagnoscs provided by the DU100 / DU700.
Contact Details:-
Your Name: __________________________________
Your company: ____________________________
Telephone No. _______________________ Mobile/Cellphone No. _________________
FAX No. ____________________________
Postal address: ____________________________________
_____________________________________
_____________________________________
Product Model (i.e. PD274) _____________ Product FT No. 307FT_____________
Product Serial Number: ___________________________
Site Name: __________________________________ Detector No. (at the site): ______________
What are the internal settings of the unit :
___________ (Frequency Setng)
___________ (AFS Seng)
___________ (Sensivity Setting Channel 1)
___________ (ASB Seng)
___________ (Presence Limited or Permanent)
___________ (Sensivity Setting Channel 2)
___________ (Relay 1 Seng Presence or Pulse )
___________ (Relay 1 Polarity seng)