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OY NORDIC SPA LTD | Tehdaskatu 7, 24100 Salo | www.novitek.fi
EN
GENERAL WARRANTY TERMS
CONDITIONS FOR THE WARRANTY’S VALIDITY
In order for the warranty to be valid, the Drop pool must be installed in accordance with the pool’s user
instructions; any electrical installation of the pool must be carried out by a licensed electrician; the
pool must be used according to the user instructions and for the intended purpose of use; and the pool
must be used solely for private use.
The liability for the installation is borne by the person who carries it out, and the buyer is liable for
ensuring that the installation is carried out according to the instructions for installation that are
set out in the user instructions. The seller is not liable for any errors made by the customer in the
installation in any shape or form. The product’s warranty is void if the installation is carried out
incorrectly or the pool is emptied incorrectly and then stored in freezing weather.
The warranty applies to outdoor hot tubs purchased for private use from an authorized dealer. The
warranty period is two (2) years, and it starts on the date when the pool is delivered, but under no
circumstances no later than 6 months from the date of purchase. The ten-year limited warranty
extension requires the pool to be registered at www.novitek.. The buyer is only entitled to warranty
repairs under the warranty terms by presenting the original proof of payment for the pool. During the
warranty period, Oy Nordic SPA Ltd will repair faults in the product within a reasonable time.
COMMERCIAL USE
LIMITATIONS
The Novitek pool is designed to withstand normal use. For pools installed for commercial or rental use,
the warranty is limited and specied on a case-by-case basis. If the commercial use is not mentioned
when the order is placed and the warranty is not separately agreed upon in the order, the warranty for
the products is three (3) months from delivery. Oy Nordic SPA Ltd is not liable for any indirect damages
caused by the pool, such as loss of rental income or other damages incurred by the customer.
The buyer is not entitled to repairs under these warranty terms if the fault or damages result from
wear and tear caused by normal use, incorrect installation, the customer’s own alterations, an accident,
incorrect use, incorrect use of chemicals, commercial use, use of an accessory not approved by Oy
Nordic SPA Ltd neglect of the user instructions, failure to service or clean the pool, or repairs carried
out by someone other than a service company authorized by Oy Nordic SPA Ltd. The warranty does
not cover damages caused by extreme weather conditions (hail, storms, earthquakes, etc.). Any costs
incurred by the manufacturer for the reasons mentioned above will be invoiced to the customer
according to the normal service price list.
The warranty does not cover the pool’s suction drains, Ozon generator, UV cleaning equipment, thermal
insulation cover, spa pillows and or the lter tank’s oater; these products have a warranty period of
six (6) months.
The warranty does not cover any indirect, consequential or other extraordinary damages incurred
by the buyer, such as losses, loss of prots or some other consequential damages or any pecuniary
damages.
WARRANTY FOR DISPLAY PRODUCTS
Display products are sold in the condition they are in at the moment of purchase. Oy Nordic SPA Ltd is
not liable for any surface damage or other damage on display products. Nor does the warranty cover
the repair of deciencies. The warranty covers display products in other respects, unless otherwise
agreed upon in writing when the products are ordered.
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