User Manual TXLD0012
P/N T2-UM-E-ENG Rev 10 Novoxel.com Page | 59
Chapter 8: Maintenance, Service and Storage
Maintenance
The system does not require any specific maintenance except for a monthly visual inspection to verify that
the Console, the other components and the cables, are not damaged in any way.
Product Lifetime
Product lifetime shall be 3 years after starting using the product but not more than 3.5 years after product
delivery to the customer. The Handpieces and the Tips shall be used for 250,000 pulses (assuming
approximately 1,250 treatments during a period of 3 years).
Technical Device Service
In any case of malfunction, the Tixel2 system should be serviced only by qualified, trained and certified
service personnel. For any service issue, contact your local vendor.
Cleaning
Clean the Tixel2 device and the Tixel2 Handpieces with 70% medical grade alcohol prior to each
treatment day. Cleaning should always be done using disposable gloves.
Prior to cleaning the product, shut it down and disconnect it from the power supply.
Cleaning the Tixel2 Handpiece Distance Gauge (the DG)
Place the Handpiece in the console’s cradle.
Clean the distance DG with 70% medical grade alcohol before and after every treatment.
In case of any detected damage, stop treatment immediately and contact your vendor.
Damaged and/or dirty equipment should not be used at all.
The device and the Handpieces and/or cables, should be cleaned after treatment using
a wipe soaked lightly with Ethanol 70% (see cleaning instructions below) and the Tip.
Remove the DG for cleaning purposes only, after the Tip has cooled down below
200°C.
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