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14
 
Troubleshooting
If you are experiencing problems, please check the following before contacting your Authorized NSK Dealer.
(Ultrasonic Mode and Powder Mode)
   
Problem Cause Remedy
Beeping sound Power was turned on while the Foot Control was 
depressed.
Release the Foot Control and turn the POWER 
switch to ON.
Abnormal heating of the Control Unit. Stop operation and leave until Control Unit cools.
Touch panel does not react well or 
touched key is not recognized 
correctly.
Calibration is slightly misaligned due to static 
electricity, exogenous noise, etc.
Turn the POWER switch to OFF and then to ON.
Key was not touched at the center. Touch the center of the key.
tWater does not stop
tThe water level cannot be adjusted
Damage or wear of the O-Ring. Follow the procedure in “10-1-5 Chamber Base 
Connector” to replace the O-Ring.
Foreign material has become clogged in the water 
route.
Perform Auto-Cleaning. 
If the symptom is still not resolved, contact your 
Authorized NSK Dealer.
(Ultrasonic Mode)
Problem Cause Remedy
Alarm sounds are heard, and the 
Ultrasonic Mode Display (P/E/G) and 
“ULTRASONIC” blink alternately when 
the Foot Control button D is 
depressed.
The sensor built in to the Handpiece Holder is dirty 
and mistakenly detects mounting of the 
Handpiece.
Wipe the sensor clean.
No/Poor vibration. The AC power cord plug is not connected to the 
wall socket or electricity is not supplied to the wall 
socket.
Check the connection.
The Fuse is burned out. Refer to "10-5 Replacing the fuse" and replace 
the fuse.
The Tip is not tightened firmly. Rotate the Tip Wrench until it makes a click sound 
and cannot rotate any further. If the problem still 
persists, replace the Tip Wrench as it may be worn 
out.
Worn Tip. Replace the Tip.
The screw parts of the Handpiece and Tip are not 
clean.
Wipe them clean.
The screw parts of the Handpiece are worn out as 
a result of a long time of use.
Contact your Authorized NSK Dealer.*
Power has not been correctly adjusted for the Tip. Adjust the power so it does not exceed the 
maximum power level mentioned in Tip-Power 
Guide or on the Tip case label.
The Foot Control is disconnected. Connect the Foot Control Cord Plug correctly.
Failure of vibration device in the Handpiece. Contact your Authorized NSK Dealer.*
Failure of internal components of the Foot Control. Contact your Authorized NSK Dealer.*
The sensor built in to the Handpiece Holder is dirty 
and mistakenly detects mounting of the 
Handpiece.
Wipe the sensor clean.
The Tip is bent or broken. Power has not been properly adjusted for the Tip. Adjust the power so it does not exceed the 
maximum power level mentioned in Tip-Power 
Guide or the Tip case label.
The Tip falls off. The Tip is not tightened firmly. Tighten the Tip until the Tip Wrench clicks.