34
(Powder Mode)
 
Problem Cause Remedy
Alarms are heard, and "POWDER" and 
the tooth icon blink alternately when 
the Foot Control button D or B is 
depressed.
The sensor built in to the Handpiece Holder is dirty 
and mistakenly detects mounting of the 
Handpiece.
Wipe the sensor clean.
Chamber is not attached securely. Attach the Chamber securely until the 
confirmation sound is heard.
Confirmation sound cannot be heard, 
or the icon that indicates Prophy 
Mode or Perio Mode is not displayed 
when the Chamber is attached.
Failure in the Control Unit (disconnection). Contact your Authorized NSK Dealer.*
Air and powder are not supplied. Or 
air and powder are supplied but the 
pressure is not strong enough and 
cleaning power is also weak.
The inside of the Nozzle Tip is clogged with 
powder.
Replace the Nozzle Tip.
The inside of the Handpiece is clogged with 
powder.
Clean the Nozzle base with the supplied Cleaning 
wire (small) and Nozzle end with the cleaning file. 
In addition, clean the inside of the Handpiece with 
the Cleaning wire (large). If powder and air do not 
flow after being cleaned as described above, 
perform Ultrasonic Cleaning with warm water. 
(Refer to “9-2-3 Ultrasonic Cleaning.”)
The inside of the Chamber is clogged with powder. Remove powder from inside the Chamber by 
following the procedures in "9-4 Cleaning the 
Chamber and Hose."
Powder has partially solidified with water, etc., in 
the air passage.
Remove powder from inside the passage by 
following the procedures in "9-2-1 Auto- 
Cleaning."
Powder container has been left open exposing 
powder to the air.
Dispose of the powder and use new powder.
Water is mixed in supply air. Open the filter in the air supply circuit to drain the 
compressor, and check that water has not 
accumulated inside the air filter and compressor 
drain.
The VCP Element is clogged. Contact your Authorized NSK Dealer.*
Water leaks from between the 
Handpiece and Handpiece Hose.
The O-ring is scratched. Replace the O-ring in the Handpiece joint section, 
apply a drop of the supplied turbine oil and rub it 
in with your finger. (Refer to "10-1-2 Handpiece 
Hose (for Prophy use and Perio use).")
Cannot remove the Chamber because 
the Lock Button cannot be pressed
The button is locked Follow the procedure in “Releasing the Lock 
Button” in “9-4 Cleaning the Chamber and Hose” 
to release the Lock. If the symptom is not 
resolved, contact your Authorized NSK Dealer.*
* Cannot be fixed at clinics, etc.