No payment or other compensation will be made for
incidental expenses, including, but not limited to,
towing, telephone, transportation, lodging, travel,
gasoline, loss of pay or indirect or consequential damage
including, but not limited to, loss of use of the Camper,
inconvenience, damage or injury to person or property,
or loss of revenue, which might be paid, incurred, or
sustained because of manufacturer’s defect covered by
this warranty. Nücamp RV does not warranty
equipment or accessories installed at any dealership or
other place of business, or by any other party.
As the manufacturer of the Camper that you purchased,
Nücamp RV does not know the purpose you have in
mind for your truck and camper, nor does Nücamp RV
know the Gross Vehicle Weight Rating (“GVWR”) of
your truck. Therefore, Nücamp RV makes no warranties
or representations, express or implied, as to the
performance of your truck with the Camper or whether
the match up of your truck and Camper exceeds the
GVWR as specified by your truck’s manufacturer.
Specifically, there is no express or implied warranty of
merchantability or of fitness for the match of your truck
to any camper.
This Limited Warranty is intended to comply with the
requirements of both State and Federal laws. Any part of
this Limited Warranty in conflict with any law shall be
ineffective to the extent of any such conflict. This
warranty gives you specific legal rights, and you may
also have other rights, which may vary from state to
state.
Customer Information
Taking Delivery
The dealer will complete the Pre-Delivery Inspection /
Warranty Registration form when you take delivery for your
new camper. If you do not have a copy of this form in your
Owners Packet, request a copy for your records. It is an
important part of the history of your Camper.
A qualified dealer representative will perform a ‘walk-
through’ demonstration which will provide you with important
information regarding the operation of your unit. Be sure you
fully understand the information given, and the proper
functioning of your camper, to ensure you have the best
camping experience possible. Your dealer will fully explain all
the system functions and will supply the component
information for products used in the manufacture of your
camper.
Making a Service Appointment
Always call ahead for an appointment unless you have a true
emergency. Monday and Friday are usually the busiest days
for the Service department, as well as just before a holiday.
Give them ample time to schedule your Camper for service.
When you call to schedule your appointment, have the
following information available:
1) VIN. Number or Serial Number containing 17 letters
and digits.
2) Type of Unit (example; Cirrus Camper)
3) Date of Purchase
4) Description of Problem
5) Add photos of damage
6) History of repairs and repair center location (where
the repairs were performed).
7) A calendar with your schedule noted, for
convenience in coordinating a service date that works
for you and the repair center.
Organize
Planning and being prompt when having service is beneficial
for all. When someone misses their appointment, or arrives
late, it disrupts the service schedule for the entire day so drop
your unit off at the scheduled time and on the scheduled date.
Have a list ready, be specific and reasonable with your
expectations. Some repairs may require special order parts.
Waiting at the Repair Facility
For safety reasons, most insurance policies prohibit non-
employee personnel to be in the work area.
If it is necessary for you to wait until the repairs are
completed, most dealers provide you with a safe, comfortable
customer lounge.
Dealers Responsibilities
1) The dealership is responsible for inspecting both
factory and dealer installed components for proper
operation. This is known as the Pre-Delivery
Inspection and Systems Check. This will assure you
that all components are in proper working order and
free of defects prior to you taking delivery.
2) Your dealer is required to provide a thorough and
complete walk-through demonstration. This
demonstration should provide a good understanding
of how your new camper operates.
3) The owner’s information packet should be presented
at this point. This information should include all
warranty cards, component information, operation
and maintenance instructions relating to your new
Camper.
4) All component warranty registration forms should be
discussed and/or completed now. Your selling dealer
should explain and you should fully understand, the
warranty provided on your camper.
To Next Page
Loading...
