21
Owner’s Manual
TROUBLESHOOTING
The NuWave Olio™ Rice & Multi-Cooker
THE MANUFACTURER WARRANTS
The NuWave Olio Rice & Multi-Cooker, including the Base, Rice Spoon,
Measuring Cup, Water-Collection Box, Inner Pot, Steam Basket, Lid, and all
electrical components are warrantied for 1 year from the date of purchase,
under normal household use, and when operated in accordance with the
Manufacturer’s written instructions.
The Manufacturer will provide the necessary parts and labor to repair any part
of the NuWave Olio Rice & Multi-Cooker at NuWave, LLC Service Department.
After the expiration of the warranty, the cost of the labor and parts will be the
responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer
and/or the serial number data plate is removed and/or defaced. Normal
deterioration of nish due to use or exposure is not covered by this Warranty.
This Limited Warranty does not cover failure, damages or inadequate
performance due to accident, acts of God (such as lightning), uctuations in
electric power, alterations, abuse, misuse, misapplications, corrosive-type
atmospheres, improper installation, failure to operate in accordance with the
Manufacturer’s written instructions, abnormal use or commercial use. NuWave,
LLC reserves the right to void the Limited Warranty, where allowable by law, for
products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services
and parts not covered by the warranty; prepay the freight to and from Service
Department for any part or system returned under this warranty; and carefully
package the product using adequate padding material to prevent damage in
transit. The original container is ideal for this purpose. Include in the package
the owner’s name, address, daytime telephone number, a detailed description
of the problem, and your “RGA number.” Call 1-877-689-2838 or email help@
nuwavenow.com to obtain the RGA number (Return Goods Authorization
number). Provide the cooking system model & serial number and proof of date
of purchase (a copy of the receipt) when making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the
extent allowable by law, to repairing or replacing any part covered by this
Limited Warranty which upon examination is found to be defective under
normal use. The Limited Warranty is applicable only within the continental
United States and only to the original purchaser of the manufacturer’s
authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE
ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS
EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE
FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY
PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE
MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR
LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR
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