Nvidia Mellanox - Windows Troubleshooting

52
•
•
•
•
•
•
Mellanox Firmware
Tool (MFT)
Download and install MFT:http://www.mellanox.com/content/pages.php?
pg=management_tools&menu_section=34
Refer to the User Manual for installation instructions.
Once installed, run:
mst start
mst status
flint -d <mst_device> q
Ports Information
ibstat
ibv_devinfo
Firmware Version
Upgrade
To download the latest firmware version refer tohttp://www.mellanox.com/
supportdownloader
Collect Log File
cat /var/log/messages
dmesg >> system.log
journalctl (Applicable on new operating systems)
cat /var/log/syslog
WindowsTroubleshooting
Environment Information
From the Windows desktop choose the Start menu and run:
msinfo32
To export system information to a text file, choose the Export
option from the File menu.
Assign a file name and save.
Mellanox Firmware Tool (MFT)
Download and install MFT:http://www.mellanox.com/content/
pages.php?pg=management_tools&menu_section=34
Refer to the User Manual for installation instructions.
Once installed, open a CMD window and run:
WinMFT
mst start
mst status
flint –d <mst_device> q
Ports Information
vstat
Firmware Version Upgrade
Download the latest firmware version using the PSID/board
ID:http://www.mellanox.com/supportdownloader/
flint –d <mst_device> –i <firmware_bin_file> b
Collect Log File
Event log viewer
MST device logs:
mst start
mst status
flint –d <mst_device> dc > dump_configuration.log
mstdump <mst_device> dc > mstdump.log