Oki C911 User Manual

- 12 -
Paper jams
Troubleshooting
1
2
IndexMaintenance
Category
Message displayed on the liquid crystal
panel
Location of
paper jam
Error code
displayed after
pressing the
[HELP] button
Reference
pages
Paper
jam
(When a
paper is
jammed
inside
the
printer)
Open Right Side Cover
Paper Jam
Please see HELP for details
Paper jam in
the vicinity
of Right Side
Cover
380, 390
page 14
Open [TRAY]* Side Cover
Paper Jam
Please see HELP for details
Paper jam in
the vicinity of
tray side cover
391, 392, 393,
394, 395
page 24
Open Left Side Cover
Paper Jam
Please see HELP for details
Paper jam in
the vicinity of
Left Side Cover
384
page 34
Check Exit Unit
Paper Jam
Please see HELP for details
Paper jam in
the exit unit
381
page 15
Check Exit Unit
Paper Jam
Please see HELP for details
Paper jam in
the vicinity of
the fuser unit
382, 383, 389
page 20
Check Duplex Unit
Paper Jam
Please see HELP for details
Paper jam in
the vicinity of
the 2-Sided
Printing unit
370, 371, 373
page 25
Check the lower side of Duplex Unit
Paper Jam
Please see HELP for details
Paper jam in
the vicinity of
the lower side
of 2-Sided
Printing unit
375
page 30
Message
does not
disappear
(When the
message
does not
disappear
even after
removing
the jammed
paper)
Open [TRAY]* Side Cover
Paper Remain
Please see HELP for details
Paper jam in
the vicinity
of TRAY Side
Cover
631, 632, 633,
634, 635
page 24
Open Right Side Cover
Paper Remain
Please see HELP for details
Paper jam in
the vicinity
of Right Side
Cover
637
page 14
Check Exit Unit
Paper Remain
Please see HELP for details
Paper jam in
the exit unit
638, 639
page 15
Check Duplex Unit
Paper Remain
Please see HELP for details
Paper jam in
the vicinity of
the 2-Sided
Printing unit
640, 641, 642
page 25
Check the lower side of Duplex Unit
Paper Remain
Please see HELP for details
Paper jam in
the vicinity of
the lower side
of 2-Sided
Printing unit
650
page 30
Check Face Down Stacker
Paper Remain
Please see HELP for details
Paper jam in
the vicinity of
Left Side Cover
651
page 34
*: Either of Tray 1 to Tray 5 will appear in [TRAY]. (Tray 2 to Tray 5 will be displayed when the option of additional tray units is
mounted.)
Either of Tray 1 Side Cover to Tray 5 Side Cover will appear in [COVER]. (Tray 2 Side Cover to Tray 5 Side Cover will be
displayed when the option of additional tray units is mounted.)

Oki C911 Specifications

General

Brand	Oki
Model	C911
Category	Printer
Language	English