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Printing Troubles
Troubleshooting
1
2
IndexMaintenance
Symptom Cause Troubleshooting
Reference
pages
The front or rear edge of the
paper is dirty.
Paper feeding direction
The transfer roller is dirty. Run [Print Adjust] > [Transfer
Roller Cleaning] on the control
panel.
Advanced
The transfer roller unit or the
paper transfer path is dirty.
Wipe the transfer roller unit and
the paper transfer path with a
soft tissue paper.
page 96
Image disturbance occurs to
the printed portion.
The speed of the fuser unit is
incorrect.
Feed ve sheets or more of plain
paper of 355.6 mm or above in
length (larger than Legal14 but
including A3 size).
page 58
Stripes or dots appear
periodically in horizontal
direction.
Paper feeding direction
In the case of cycle length of
about 125 mm, image drum
may be unclean or there may
be dents on it.
Wipe it lightly with a soft tissue
paper.
If there are dents, replace the
image drum.
page 66
In the case of cycle length of
about 38 mm, there is dirt
inside the image drum.
Open and close the toner
replacement cover, and repeat
the initial operation.
Basic
In the case of cycle length of
about 150 mm, there are dents
on the fuser unit.
Replace the fuser unit. page 75
Image drum is exposed to light. Return the image drum inside
the printer, and do not use the
printer for a few hours. If it
does not rectify even after that,
replace the image drum.
page 66
Dirt has deposited on the paper
transfer path.
Print few pages as test copies. -
Portion of white ground is
lightly stained.
Paper has static electricity. Use paper stored at appropriate
temperature and humidity.
Basic
Thick paper is used. Use thinner paper. -
Low toner. Replace the toner cartridge. Basic
Border of characters is blurred.
LED head is unclean. Wipe it with a soft tissue paper. page 87
Paper not supported. Use recommended paper. Basic
Paper is moist. Replace with a new paper. -
When printing postcards,
envelopes, or coated papers,
printing will be thinly stained
overall.
Printing of envelopes and
coated papers will result in
toner deposit overall.
Device has not broken down.
Do not use coated paper to the
extent possible.
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