Oki C911 - Page 54

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Printing Troubles
Troubleshooting
1
2
IndexMaintenance
Symptom Cause Troubleshooting
Reference
pages
Rubbing it off will remove the
toner.
Type and thickness setting of
paper is inappropriate.
Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Recycled paper is used. Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Specks appear on glossy
papers.
Type and thickness setting of
paper is inappropriate.
Correct [Media Weight] in the
operation panel to appropriate
value. Or, change [Media
Weight] to a thicker value than
the present value.
Advanced
Bold lines appear in horizontal
direction.
Paper feeding direction
Type and thickness setting of
paper is inappropriate.
If a line is printed from the second
page with black & white print,
set the [Media Weight] to an
appropriate value from the control
panel. Or, change [Media Weight]
to a thicker value than the present
value. If [Ultra Heavy1] to [Ultra
Heavy3] has been set and you
want to improve the setting, select
[Admin Setup] > [Print Setup] >
[Mono-Print Mode] > [Color Mode]
on the control panel.
When the clear toner and white
toner are not used, if [Ultra
Heavy1] to [Ultra Heavy5] is
set and the default custom
media setting is used, change
[Media Type] in control panel
to [HQFORUH1] - [HQFORUH5]
depending on the paper weight.
(But, the print speed becomes
lower.)
Advanced
If the hardness of the paper is
high, a shock has occurred at
the time of transportation.
If a line is printed on 80mm
position from the paper end
with color print, set the [Heavy
Media Adjust] to 0 from the
control panel.
To further improve, set to -5 ~ +5.
Advanced
Lateral-stripe white dots appear
at the solid printing portion.
[Transfer Setting] is not
properly set.
If white dots appear in cyan
transfer, lower the setting value
by selecting [Print Adjust] >
[Transfer Setting] > [Cyan
Transfer Setting] on the control
panel.
If white dots appear in other
colors' transfer, lower the
transfer setting value of the
corresponding color.
Advanced