44473001TH  Rev.1 
216 /
Oki  Data  CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
(2-2) Abnormal sound
Check item Checking Action in case of fail
(2-2-1) Checking for loss of synchronization of motor (driver failure)
Operation of each motor Check whether each motor 
operates properly using the self-
diagnosis mode. 
Check by detection of a load. 
Noise that sounds like "pooh" is 
made when there is a fault.
Replace CU/PU PCB 
and SU PCB.
Condition of each motor cable Check the wiring of each motor. 
Check for a short circuit by visual 
check and using a tester. 
Disconnect the motor cable 
from the PCB and check the 
resistance between the FG and 
each pin of the disconnected 
cable.
Replace the motor 
cable. 
Correct the wiring.
(2-2-2) Checking for loss of synchronization of motor (load by consumables)
Operation of each motor Check whether each motor 
operates properly using the self-
diagnosis mode. 
Check by detection of a load. 
Noise that sounds like "pooh" is 
made when there is a fault.
Replace the 
consumable(s). 
When testing with a new 
consumable part, use 
the fuse keep mode on 
the system maintenance 
menu.
(2-2-3) Check for gear jumping (load by consumables)
Operation of each motor Check whether each motor 
operates properly using the self-
diagnosis mode. 
Check by detection of a load. 
Noise that sounds like "batz batz" 
is made when there is a fault.
Replace the 
consumable(s). 
When testing with a new 
consumable part, use 
the fuse keep mode on 
the system maintenance 
menu.
Position of consumables Check visually whether each 
consumable gear is in place and 
they engage with one another.
Replace or repair 
mechanical part(s).
Check item Checking Action in case of fail
(2-2-4) Checking cable wiring
Cable wiring around cooling 
fans
Check whether a cable touches 
the blades of a fan as the cable 
is not properly laid. 
When it does, noise that sounds 
like "clack clack" is made.
Lay the cable properly.