Oki MC362w Maintenance Manual

44952001TH Rev.2
7-39
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Error (Disable to restore)
No.
Category
PJL Status
Code
Error Warning Description
1 Error 40712 1
2
3
4
5
Inspection is required.
%ERRCODE%: SIP Error
Indicates that the
processing of Scan Image
Processing contller was
failed.
User must turn Off/ On
the power supply, if this
status occurred.
%ERRCODE%
=1 : RAM Check Error
=2 : Illigal parameters
=3 : Memory Overflow
=4 : Scanner Receiving
Time-out
=5 : Others (Fatal Error)
2 Error 40724 1
2
3
4
5
Please call service.
Scanner unit failed to detect printer
unit.
Indicates that scanner
and printer is not
connected.
This message is
displayed, if the
communication between
scanner and printer units
could not be started.
User must turn Off/ On
the power supply, if this
status occurred.
3 Error 40714 1
2
3
4
5
SIP Firmware Missing Indicates that the
firmware in board can not
be detected.
No.
Category
PJL Status
Code
Error Warning Description
4 Error - 1
2
3
4
5
Inspection is required.
PU Flash Error
It is shown that PU
firmware has booted in
Loader mode.
Ifinitializationis
completed, it will change
to the status of no.20.
This status may
occur also in a user
environment. When it
occurs, the maintenance
by a maintenance
member is required
(equivalent to S/C).
Communication error
occurred between CU
and PU. PU firmware may
not be downloaded.
5 Error - 1
2
3
4
5
Inspection is required.
PU Communication Error
Displays that
communication to PU
firmware failed.
This status may
occur also in a user
environment. When it
occurs, the maintenance
by a maintenance
member is required
(equivalent to S/C).
If this status occurred
duringtheunitinitialinzing
the message is displayed
by English.
6 Error 40978 1
2
3
4
5
%PUFLASH% Flash Error PU flush error (Error
occurs during the
alteration of PU farm or it
failed in the alteration in
PU flush of such as LED
Head information.)
%PUFLASH%
PU
TR AY2
DUPLEX
IM

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm