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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-53
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Check item Checking method Action in case of NG
Connection between low-
voltage power supply unit and
SU board
Do the checking as described in
(1-1-2).
Refer to (1-1-2).
Cable assembly connecting
low-voltage power supply unit
to SU board
Connection between CU/PU
board unit and SU board
Cable assembly connecting
CU/PU board to SU board
(2-2) Abnormal sound
Check item Checking method Action in case of NG
(2-2-1)Checkingforlossofsynchronizationofmotor(driverfailure)
Operation of each motor Check whether each motor
operates properly using the self-
diagnosis mode.
Check by detection of a load.
Noisethatsoundslike"pooh"is
made when there is a fault.
Replace CU/PU board
and SU board.
Condition of each motor cable Check the wiring of each motor.
Check for a short circuit by visual
check and using a tester.
Disconnect the motor cable from
the PCB and check the resistance
between the FG and each pin of
the disconnected cable.
Replace the motor
cable.
Correct the wiring.
(2-2-2)Checkingforlossofsynchronizationofmotor(loadbyconsumables)
Operation of each motor Check whether each motor
operates properly using the self-
diagnosis mode.
Check by detection of a load.
Noisethatsoundslike"pooh"is
made when there is a fault.
Replace the
consumable(s).
When testing with a new
consumable part, use
the fuse keep mode on
the system maintenance
menu.
Check item Checking method Action in case of NG
(2-1-2) Confirmation of the power switch LED
Power Switch LED Confirm whether the LED is off.
If the LED blinks rapidly, the
number of blinking times in a
cycleshows an error. The timing
of blinking rapidly is shown in the
below figure
Replace either of the
power supply unit, the
CU board, SW-Assy
(Front), the cables
connected to the CU
board and power supply
unit or the cables
connected to the CU
board and SW-assy.
In case of 2, 4, 8 or 10
times of LED blinking
rapidly: Replace either
of the power supply
unit, the CU board, the
cables connected to the
power supply unit and
the CU board.
In case of 3, 6 or 9
times of LED blinking
rapidly: Replace the CU
board.
(2-1-3) Checking connections
Connection between low-
voltage power supply unit and
CU/PU board
Make sure the low-voltage power
supply unit is connected to the
POWER connector on the CU/
PU board properly.
Check whether the cable
connector is half-connected
or tilted, or whether wires are
broken.
Check whether there is any
fault in the cable assembly, e.g.,
missing wires.
Connect the cable
properly.
Cable assembly connecting
low-voltage power supply unit
to CU/PU board
Replace the cable with
a good cable.
1.0 sec lighting
(No blinking)
A cycle
Onetimeblinking(2.5Hz)
ON times 250mS
OFF times 150mS
N times blinking
ON
OFF
Rapid blinking of the LED

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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