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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-84
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.6 (5) Print quality problems appear periodically (see Fig. 7-2 E).
(5-1) Print quality problems appear vertically and periodically.
Check item Checking method Action in case of NG
(5-1-1) Cycle
Image drum Check if the cycle is 94.3 mm. Replace any
applicable ID unit.
Developing roller Check if the cycle is 30.2 mm. Replace any
applicable ID unit.
Toner supply roller Check if the cycle is 43.1 mm. Replace any
applicable ID unit.
Charging roller Check if the cycle is 29.9 mm. Replace any
applicable ID unit..
Roller above the
fuser
Check if the cycle is 85.4 mm. Replace any
applicable fuser unit.
Fuser belt Check if the cycle is 94.2 mm. Replace any
applicable fuser unit.
Transfer roller Check if the cycle is 37.7 mm. Replace the belt unit.
When using any new
consumable as a try,
select FUSE KEEP
MODE of the system
maintenance menu.
7.5.6 (6) Color misregistration is significant.
(6-1)Themessage“Adjustingcolor”displayedatpoweronstaysforashorttime.
Check item Checking method Action in case of NG
(6-1-1)Colorregistrationadjustmentresult
Time of color
registration
adjustment(ifitis
normal, correction
takes about 40
seconds)
Execute REG ADJUST TEST in the self-
diagnostic mode and check the result.
Even if an error has occurred, it is not
displayed when ON LINE is displayed.
Replace the sensor if
the result shows NG.
Clean the sensor.
Replace the shutter.
Replace the CU/PU
board.
(6 -1-2) Toner
Remaining toner
amount
Check the operator panel if it displays
“Prepare to replace the toner cartridge” or
“Replace the toner cartridge.”
Replace an applicable
toner cartridge with a
new one.
(6-1-3) Color registration sensor
Dirty sensor Check the sensor if it is dirty with toner or
paper dust.
Wipe them off.
(6-1-4) Color registration sensor shutter
Malfunction of the
shutter
Check shutter operation in the self-
diagnostic mode.
Replace the shutter or
repair the mechanism.
(6-2) Although the REG ADJUST TEST result of the engine maintenance function is OK,
color misregistration occurs.
Check item Check operation
Actions for NG results
(6-2-1) Feeding system
Paper feed state in
the paper feed path
Check the paper feed path if there is
something that blocks the paper in the paper
feed path.
Remove the blocking
object.

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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