For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
0
Retailer name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt
attention. However,
if
you wish to write Oldsmobile,
write to:
Canada
Customer Assistance Center
.
General Motors of Canada Limited
1908 Colonel
Sam
Drive
Oshawa, Ontario L1H 8P7
Refer
to
your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer's facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance
for
the Hearing
or
Speech Impaired
(TDD)
To
assist customers who have hearing difficulties,
Oldsmobile has installed special TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter
("TY)
can communicate
with Oldsmobile by dialing: 1-800-TDD-OLDS. (TDD
users in Canada can dial 1-800-263-3830.)
United
States
Customer Assistance Representative
Oldsmobile Central Office
920
Townsend Street
P.O.
Box
30095
Lansing,
MI
48909
8-2
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