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7. Error Messages and Troubleshooting
In case of any of the below problems occur during measurement, first check that no
other electrical device is within 12 inches (30 cm). If the problem persists, please
refer to the table below.
Display/
Problem
Possible Cause Solution
appears or the
wrist cuff does
not inflate.
The wrist cuff is not
applied correctly.
Apply the wrist cuff correctly, then take
another measurement. Refer to
section 2.4.
Air is leaking from the
wrist cuff.
Contact customer service. Refer to
chapter 11.
appears
The wrist cuff is
overinflated exceeding
300 mmHg.
Do not touch the wrist cuff while taking
a measurement.
appears
You move or talk during a
measurement. Vibrations
disrupt a measurement.
Remain still and do not talk during a
measurement.
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