35
appears or the
monitor is
turned off
unexpectedly
during a
measurement
Batteries are depleted.
Immediately replace all batteries with
2 new alkaline batteries. Refer to
section 2.1.
No power.
Nothing
appears on the
display of the
monitor.
Batteries are completely
depleted.
Battery polarities are not
properly aligned.
Check the battery installation for
proper placement. Refer to
section 2.1.
Readings
appear too high
or too low.
Blood pressure varies constantly. Many factors including stress,
time of day, and/or how you apply the wrist cuff, may affect your
blood pressure. Review sections 2.3 - 2.5 and chapter 3.
Any other
communication
issue occurs.
Follow the instructions shown in the smart device, or visit the
“Help” section in the app for further help.
If the problem still persists, contact customer service. Refer to
chapter 11.
Any other
problems occur.
Press the [START/STOP] button to turn the monitor off, then
press it again to take a measurement. If the problem continues,
remove all batteries and wait for 30 seconds. Then re-install
batteries.
If the problem still persists, contact customer service. Refer to
chapter 11.
Display/
Problem
Possible Cause Solution
To Next Page
Loading...
Need help?
General
