32
 
appears
Your wrist is moved up and 
down during a measurement.
Do not move your wrist, then 
take another measurement.
Refer to chapter 3.
 
appears
The monitor is malfunctioned.
Press the [START/STOP] 
button again. If “Er” still 
appears, contact customer 
service. Refer to chapter 11.
 
appears
The monitor cannot connect to 
a smart device or transmit data 
correctly.
Follow the instructions shown 
in the “OMRON connect US/
CAN” app. If the “Err” symbol 
still appears after checking the 
app, contact customer service. 
Refer to chapter 11.
 
flashes
The [ ] button is pressed and 
held to pair with a smart 
device.
Flashes when pairing to the 
smart device. Visit the “Help” 
section in the “OMRON 
connect US/CAN” app for 
pairing.
 
flashes
The [ ] button is pressed to 
transfer your readings.
Flashes when transferring your 
readings to the “OMRON 
connect US/CAN” app.
Display/Problem Possible Cause Solution