34
appears or the
monitor is turned
off unexpectedly
during a
measurement
Batteries are depleted.
Immediately replace all
batteries with 2 new alkaline
batteries. Refer to section 2.1.
No power.
Nothing appears
on the display of
the monitor.
Batteries are completely
depleted.
Battery polarities are not
properly aligned.
Check the battery installation
for proper placement. Refer to
section 2.1.
Readings appear
too high or too
low.
Blood pressure varies constantly. Many factors including
stress, time of day, and/or how you apply the wrist cuff, may
affect your blood pressure. Review sections 2.3 - 2.5 and
chapter 3.
Any other
communication
issue occurs.
Follow the instructions shown in the smart device, or visit the
“Help” section in the “OMRON connect US/CAN” app for further
help.
If the problem still persists, contact customer service. Refer to
chapter 11.
Any other
problems occur.
Press the [START/STOP] button to turn the monitor off, then
press it again to take a measurement. If the problem continues,
remove all batteries and wait for 30 seconds. Then re-install
batteries.
If the problem still persists, contact customer service. Refer to
chapter 11.
Display/Problem Possible Cause Solution
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