28
Problem Possible Cause Correction
•
Measurement results is
abnormally high or low
•
Measurement results achieved
each time is great different
from each other
Measuring posture is
incorrect.
Take a measurement with correct
posture.
(
P11
)
You take a measurement on
a carpet or other soft flooring,
or the floor surface is uneven.
Place the unit on a hard and level
floor.
The soles of your feet, or
whole body are cold, causing
poor blood circulation.
Warm yourself up, and then take a
measurement once you feel your
circulation is back to normal.
The electrodes are extremely
cold.
Place the unit in a warm room for
a few minutes, and then take a
measurement when the electrodes
no longer feel cold.
Palms and soles are too dry.
Slightly moisten your palms and
soles with a damp towel and try
again.
The "0 kg correction" was not
implemented correctly.
Implement the "0 kg correction".
(
P12
)
When weight measuring is
completed, body composition can
not be measured
You stepped onto the unit
when it was turned off.
Press power switch to turn on the
power , and then wait until "0.0 kg"
is displayed before stepping onto
the unit.
(
P13
)
Measure weight only " "
mode was selected.
(no "Personal Number" or
"GUEST" appears on the
display.)
Select personal number or GUEST
before taking a measurement.
(
P19, P20
)
There is no operation
，
but the
power turns off.
Please refer to "Automatic switch-off of the power".
(
P6
)
Cord cannot be wound
automatically
Cord is tangled
Please pull out the cord and rewind.
(
P25
)
Failure to send data Refer to "Help" in "OMRON connect" app.
NOTES
•
If measuring cannot be performed normally after the above has been done. Please consult OMRON
service representative.
•
Although it is seldom seen, human physique difference might lead to incapability of measuring.
•
If fault occurs or the unit is repaired, all personal data will be lost.
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