on networks N300R User Manual

7-1
v1.0, May 2012
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your N300 WiFi Router (N300R). After
each problem description, instructions are provided to help you diagnose and solve the problem.
As a first step, please review the Quick Tips.
This chapter includes the following sections:
• “Quick Tips”
• “Troubleshooting Basic Functions” on page 7-2
• “Login Problems” on page 7-4
• “Checking the Internet Service Connection” on page 7-5
• “Troubleshooting Your Network Using the Ping Utility” on page 7-7
• “Problems with Date and Time” on page 7-9
• “Problems with Wireless Adapter Connections” on page 7-10
• “Restoring the Default Configuration and Password” on page 7-11
Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the WiFi router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
Tip: On Networks provides helpful articles, documentation, and the latest software
updates at http://www.On Networks.com/support.

on networks N300R Specifications

General

Brand	on networks
Model	N300R
Category	Network Router
Language	English