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5. Ensure you have left the phone on charge for at least 10 minutes as the battery may have
run out of charge completely
Mobile phone won’t connect via Bluetooth
1. Ensure you have turned on and activated the Bluetooth setting. See Bluetooth guide in
manual.
2. Ensure the other device has Bluetooth enabled
3. Your Bluetooth device may be too far away from the other device to connect. Ensure you
are within range of this device to connect
4. Ensure you follow the Bluetooth instructions above
Mobile phone won’t connect to Wi-Fi
1. Ensure you have turned on and activated Wi-Fi on your phone. See Wi-Fi guide in the
manual.
2. Ensure the Wi-Fi you are connecting to is working.
3. Your device may be too far away from the Wi-Fi Router. Ensure you are within range of this
device to connect
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