EPSILON CLOCK MODEL EC20S Spectracom
101 User’s Manual
18.5 CUSTOMER SUPPORT INFORMATION
In case of failures, please contact Spectracom Customer Service. Customer service is available by
telephone at +33 (0) 1.64.53.39.80 (France), or +1.585.321.5800 (United States). Updated contacts
information are available on our web site (www.spectracom.com), and refer to the “Support” page.
To speed up the diagnosis of EC20S faults, please send us the current EC20S configuration
(see 13.13.3) and the events log (see 13.10.5). Thank you for your cooperation.
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