36
POWERHEAD LEDS
Powerhead LED
Possible Problem
Solution
Round LED Long LED
OFF OFF
Normal operation. None required.
No response from unit.
Check power supply.
Contact a trained door system professional.
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly. Re-program limits, see pages 18-19.
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error. Unplug unit, wait 5 seconds, plug in.
Component failure. Contact a trained door system technician.
ON/BLUE/
FLASHING
OFF Remote NOT programmed. Program remote, see page 21.
ON/PURPLE/
FLASHING
OFF Remote NOT programmed. Program remote, see page 21.
ON/RED/
FLASHING
OFF
Safe-T-Beam® physical obstruction. Remote obstruction, recheck unit.
Safe-T-Beam® signal interference.
Check alignment of Safe-T-Beam® pair and
nearest other Safe-T-Beam® pair, see page 29.
OFF
ON/RED/
FLASHING
Door contact in UP or DOWN travel. Remove obstruction.
Door component failure detected.
Check door spring, track, rollers, hinges and
xtures.
OFF
ON/RED/
STEADY
Thermal cutout.
DO NOT unplug unit.
Wait until LED clears before operating.
PULSING RED FLASH
Interlock Open
Check missing wire from interlock terminal
Inspect interlock (see page 14)
ON/PURPLE/
STEADY
ON/PURPLE/
STEADY
Component error. Contact a trained door system technician.
OFF
ON/BLUE/
FLASHING
Door will not open.
Check Sure-Lock™. Sure-Lock™ should be OFF for
normal operation (see page 14).
ON/PURPLE/
FLASHING
ON/PURPLE/
FLASHING
Radio receiver error.
Unplug the unit. Wait 5 seconds and plug the unit
back in. If problems persist, contact a trained
door system technician.
LED SIGNALS with BATTERY BACK-UP installed
ON/GREEN
STEADY
ON/GREEN
STEADY
OK=NormalOperation.
Charged, Battery Back Up
None Required
ON/GREEN
FLASHING
ON/GREEN
FLASHING
Discharging, Battery Back Up
Power is out. Battery in use.
ON/YELLOW
FLASHING
ON/YELLOW
FLASHING
Charging, Battery Back Up
None Required
ON/RED TO YELLOW
FLASHING
ON/RED TO YELLOW
FLASHING
Dead Battery, Battery Back Up
Replace Battery.
TROUBLESHOOTING (CONT’)
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