202 Using Your Treo 700w Smartphone
CHAPTER 10 Finding Help
Network connection
Signal strength is weak
1. If you’re standing, move about 10 feet in any direction.
2. If you’re in a building, move near a window. Open any metal blinds.
3. If you’re in a building, move outdoors or to a more open area.
4. If you’re outdoors, move away from large buildings, trees, or
electrical wires.
5. If you’re in a vehicle, move your smartphone so that it’s level
with a window.
My smartphone won’t connect to the mobile network
1. Try the suggestions above for weak signals.
2. Turn off your smartphone and turn it on again (see “Turning your
phone on and off” on page 11).
3. Perform a soft reset (see “Performing a soft reset” on page 197).
My smartphone seems to turn off by itself
If a system error and reset occur, the phone automatically turns on if it
was on before the reset. However, if your smartphone can’t determine if
your phone was on before the reset, it does not automatically turn on
the phone (see “Turning your phone on and off” on page 11).
Tip
Become familiar with
low coverage areas
where you live,
commute, work, and
play, so you know
when to expect signal
strength issues.
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