Recovering from a forgotten password
113
IMPORTANT
If you lock your handheld, you must enter the exact password to
re-activate your handheld. If you forget the password, your handheld will present the
hint you have entered to help you remember the password. If you still cannot
remember the password, you must perform a hard reset to resume using your
handheld. Performing a hard reset deletes all the records in your handheld; however,
you can restore all synchronized data at the next HotSync
®
operation. See “Resetting
your handheld” in Appendix A for more information.
Locking your handheld manually
You can turn off and lock your handheld manually.
To lock and turn off your handheld:
1. Tap the Home icon .
2. Tap the Security icon .
3. Tap Lock & Turn Off.
4. Tap Off & Lo ck.
5. To start your handheld, turn it on and then enter the password.
Recovering from a forgotten password
If you forget your password, your handheld will display the password hint, if you
entered one, to help you remember the password. If you are still unable to
remember the password, you can delete it from your handheld. Deleting a
forgotten password also deletes all entries and files marked as Private.
If you synchronize with your computer before deleting a forgotten password, your
handheld restores your private entries the next time you perform a HotSync
operation, but it does not restore the password.
To delete a forgotten password:
1. Tap Lost Password.
2. Tap Yes.
Ta p L o ck
and Turn
Off
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