Troubleshooting
13
The image is out
of focus.
• The lens is dirty or dust is attached. Fingerprints, dust, stains,
etc. on the lens can degrade the performance of the Automatic
Focusing feature.
→ Wipe the lens with lens cleaning paper.
• Manual focusing may be set.
→ Press appropriate one of the Focus buttons at the
operation bar (see page 29 of the Operating Instructions
on the CD-ROM).
• Blurred images may have been registered when registering or
modifying the preset button or home position button.
→ Adjust the focus in manual focusing again, or press the AF
button.
• The object is too close to the camera.
→ Move the object away from the camera or adjust the zoom.
• Some objects are difficult to focus on by AF button.
→ Press the AF button and put it into operation again. When
the objects are still out of focus, adjust the focus using
manual focusing, or change the objects using Pan/Tilt
operation or Zooming features.
• The Automatic Focus Range is set incorrectly for the type of
image you are viewing.
→ Confirm the Automatic Focus Range setting (see page 86
of the Operating Instructions on the CD-ROM). When
viewing images within 1 m of the camera, set to "Macro".
When viewing images further than 1 m from the camera,
set to "Normal".
The color on the
image is strange.
• The white balance is not set appropriately.
→ Adjust the white balance on the Camera page (see page
86 of the Operating Instructions on the CD-ROM).
• The color display setting on your PC is set lower than 16 bits.
→ Set the color display to 16 bits or higher.
Problem Cause and Remedy
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