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Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (Î page 78).
Shut Down
Cannot shut down or restart Windows. z Remove USB devices.
z It may take one or two minutes to shut down.
Standby/Hibernation
Cannot enter standby or hibernation
mode.
z Remove USB devices temporarily. If the problem persists, restart the computer.
z It may take one or two minutes to enter standby or hibernation.
z The computer may not enter standby when the computer is communicating via
modem.
z The computer does not enter standby or hibernation immediately after resum-
ing. Wait approximately one minute.
z When a disc formatted using B’s CLiP is in the CD/DVD drive, the computer will
not enter standby or hibernation. Remove the disc.
Cannot enter standby or hibernation
mode automatically.
z Disconnect peripheral devices.
z When a disc formatted using B’s CLiP is in the CD/DVD drive, the computer will
not enter standby or hibernation. Remove the disc.
The computer does not resume. z If you press and hold the power button for four seconds or longer, the power will
be turned off forcibly and the computer will not resume. In this case, all unsaved
data will be lost.
z You disconnected the AC adaptor and the battery pack while the computer was
in standby mode. If the computer’s power supply is disconnected in standby
mode, unsaved data will be lost and the computer will not resume.
z The battery is exhausted. Standby and hibernation consume some power.
Sound
No sound. z Press
Fn
+
F4
or
Fn
+
F6
to cancel mute.
Distorted sound. z Performing
Fn
key combinations sometimes causes sound distortion. Stop and
restart playback.
Cannot change the volume by press-
ing
Fn
+
F5
or
Fn
+
F6
.
z Activate the Windows sound function. When it is not active, the volume does
not change even if is displayed.
“There was an error updating the reg-
istry” appears when Sound Recorder
is started.
z Sound Recorder is started by a limited account user whose language setting is
not the same as the administrator user who last started Sound Recorder. This
does not affect the operation.
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