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Troubleshooting (Advanced)
You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling 
Panasonic Technical Support for advice. 
NOTE
z If you have not logged on with the administrator authority, some information will be displayed as [Not Found].
z As long as it is activated, the PC Information Viewer will appear in front of all other screens.
1 Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information 
Viewer]. 
2 Select the item to display the detailed information.
 To save the information as a text file
A Display the information you want to save.
B Click [Save].
C Select the file save range option and click [OK].
D Select the folder to save the information, input the file name, and click [Save]. 
 To save a copy of the screen as an image file
A Display the screen you want to save.
B Press 
Ctrl
+
Alt
+
F8
.
C When the screen copy message appears, click [OK].
The screen image is saved in [My Documents] folder.
z Alternatively you can save a copy of the screen in the following procedure.
Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. 
NOTE
z The image is a bitmap file in 256 colors.
z When using the extended desktop (Î page 44), a copy of the primary device screen is saved.
z The default key combination to copy is 
Ctrl
+
Alt
+
F8
. You can change it in the following procedure.
A Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer].
B Right-click [Screen Copy] - [Properties] and click [Shortcut].
C Click [Shortcut key] and press the key(s) you want to use for the shortcut.
D Click [OK].
Checking the Computer’s Usage Status