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Troubleshooting (Advanced)
Keyboard
Only numbers can be input.
z When the indicator is on, the keyboard is in ten-key mode. Press
NumLk
to
cancel.
Only capital letters can be input.
z When the indicator is on, the keyboard is in Caps Lock mode.
Press
Caps Lock
to cancel.
Cannot enter special characters (ß, à,
ç, etc.) and symbols.
z Use the character map. Click [start] - [All Programs] - [Accessories] - [System
Tools] - [Character Map].
Disk Operation
The CD/DVD drive does not work nor-
mally.
z Set [CD/DVD Operation] to [Enable] in the [Security] menu of the Setup Utility
(Î page 63).
z Clean the lens (Î page 21).
z Check the disc condition (Î page 22).
Cannot play back TV programs
recorded on a commercial DVD
recorder.
z Finalize the disc on the DVD recorder when the program was recorded in video
mode on DVD-R/RW or in VR mode on DVD-RW.
A blue background appears on the
screen when playing a MPEG image.
z You opened the CD/DVD drive or removed the MPEG disc while it was operat-
ing. Re-insert the MPEG disc and close the CD/DVD drive.
The CD/DVD drive vibrates exces-
sively or makes noise.
z Insert the disc correctly.
z Check the disc condition (Î page 22).
z Set [CD/DVD Drive Speed] to [Low] in the [Main] menu of the Setup Utility
(Î page 61).
z When writing to a CD using B’s Recorder, set the writing speed at [8x] or less.
Cannot eject a disc. z Turn on the computer.
To remove a disc when the computer is powered
off, insert a pointed object (e.g., the bent-out tip of
a paper clip, or the tip of a pencil or ballpoint pen)
into the emergency hole (A). Pushing it completely
to the end will free the tray so that it can be pulled
out. (The position of the emergency hole differs
depending on the drive.)
The disc tray does not close. z Do not touch the eject button when closing the tray.
Other disk operation problems. z Use another drive or media.
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