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Troubleshooting (Advanced)
Network
Cannot check the computer’s MAC
address.
z Follow the steps below.
A Click [start] - [All Programs] - [Accessories] - [Command Prompt].
B Input [ipconfig/all], and press
Enter
.
C Write down the 12-digit string of alphanumerics displayed in the
“Physical Address” line of the LAN or the wireless LAN (only for model
with wireless LAN).
D Input [exit], and press
Enter
.
Wireless Communication (Only for model with wireless LAN/Bluetooth/wireless
modem)
Cannot connect to network. z Slide the wireless switch to turn on the wireless devices.
z Set the device ([Modem] / [Wireless LAN] / [Bluetooth] / [Wireless Modem]) to
[Enable] in the [Advanced] menu of the Setup Utility (Î page 62).
z Restart the computer.
Access point is not detected.
z Confirm that / / is displayed on the notification area.
If / / is not displayed on the notification area, turn on the wireless
communication (Wireless LAN Î page 53, Wireless Switch Utility Î page 51).
Connecting Peripherals
An error occurs while installing the
driver.
z When you install a driver of card or peripheral device, make sure that the driver
is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the periph-
eral device.
z Before connecting peripheral equipment, first determine the media that
contains the peripheral device’s driver (e.g., CD-ROM), then attach the device
for that media to the multimedia pocket. Once the installation screen for the
device’s driver appears, equipment you then connect to the multimedia pocket
will not be recognized.
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