108
Troubleshooting (Advanced)
Cannot print. z Check the printer connection.
z Turn on the printer.
z The printer is not online.
z No paper is in the printer tray or there is a paper jam.
z Turn on the printer and connect it to the computer, and then restart the
computer.
LAN transmission speed slows down
noticeably.
<Only for model with wireless LAN>
Wireless LAN connection is cut.
z Try the following settings.
Click (Start) - [Control Panel] - [System and Security] - [Power Options], and
select [High performance], then close the window.
Touchscreen
The cursor does not work. z Connect the external mouse correctly.
z Restart the computer using the keyboard.
Press (Windows)
*4
and press 2 times, and press to select [Restart]
and press (Enter).
*4
When the Sticky Key function is enabled (at the time of purchase), press (Windows)
3 times.
z If the computer does not respond to keyboard commands, read “No response.”
(Î page 113).
Cannot point the correct position using
the included stylus.
z Perform the touchscreen calibration (Î page 12).
Cannot input using the touchscreen z Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of
the Setup Utility (Î page 88).
Cannot use scroll function of scroll but-
ton on the Internet Explorer.
z Use Touchscreen.
z Move the mouse cursor to outside of Internet Explorer, and return to Internet
Explorer.
SD Memory Card
Cannot use an SD Memory Card. z Set [SD Slot] to [Enabled] in the [Advanced] menu of the Setup Utility (Î page
89).
Connecting Peripherals
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