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What to do if I cannot register my Bluetooth headset on Panasonic Telephone?
If you cannot register, de-register, or confirm the ID of the Bluetooth headset, make sure that the module is properly installed in the IP-PT/DPT.
What does it mean when the MESSAGE button light is on on my Panasonic Telephone?
If the MESSAGE button light is lit up, it means another extension left you a message waiting indication, or someone left a message in your mailbox while you were on the phone or away from your desk.
Why does an SDN button not work on my Panasonic Telephone extension?
If an SDN button on your extension does not work, a PDN button is not assigned on the extension corresponding to your SDN button. To resolve this, create a PDN button on the desired extension.
I forgot the password on my Panasonic Telephone, what to do?
If you forgot the password, ask the manager to assist you.
Why I cannot use the secondary Ethernet port on Panasonic Telephone?
If you are using a KX-NT500 series telephone and cannot use the secondary Ethernet port, check whether ECO mode is enabled. If it is enabled, ask your dealer to disable ECO mode. For other types of IP-PTs, contact your dealer.
Why can't I make or receive calls via IP network on my Panasonic PBX?
There could be several reasons why you cannot make or receive calls via an IP network on your Panasonic PBX: * A DSP card malfunction: Replace the corresponding card. * A Mother board malfunction: Replace the mother board (be sure to turn off the PBX when replacing). * Not enough activation keys: Purchase additional activation key codes. Please consult a certified dealer for details. * Poor connection: Ensure an 8-pin twisted pair cable is used, CAT 5/CAT 5e cables are not over 100 m (328 ft) in length, and a straight cable is used for connection to a switching hub. * Network malfunction: Ensure all network devices are switched on and there is no unwanted firewall in the IP network.
How to fix a Panasonic KX-NS700 PBX when the LINK indicator of the mother board doesn't turn on?
If the LINK indicator of the mother board on your Panasonic PBX does not turn on, it could be due to: * Mother board malfunction: Replace the mother board (be sure to turn off the PBX when replacing). * Poor connection: Ensure an 8-pin twisted pair cable is used, CAT 5/CAT 5e cables are not over 100 m (328 ft) in length, and a straight cable is used for connection to a switching hub. * Network malfunction: Make sure that all network devices are switched on.
What to do if my Panasonic KX-NS700 PBX IP-PT cannot connect?
If your IP-PT cannot connect to the Panasonic PBX, consider the following: * The wrong IP address, subnet mask address, PBX IP address, or default gateway address was entered: Check each parameter and enter the correct value. * The Ethernet cable is not connected correctly: Check the Ethernet cable connections. * The DHCP server is not active: Restart the external DHCP server. Confirm whether the DHCP Server feature is enabled. Disable DHCP and re-enter settings as appropriate.
What to do if extensions (except IP-PT/ SIP phone) do not operate on Panasonic KX-NS700 PBX?
If extensions (excluding IP-PT/SIP phones) are not operating on your Panasonic PBX, check the following: * Extension card malfunction: Replace the corresponding card. * Poor connection between the PBX and the extension: Take the extension and plug it into the same extension port using a short telephone cord. If the extension works, then the connection between the PBX and the extension must be repaired. * A telephone with an A-A1 relay is connected: Make sure that a 2-wire cord is used. Make sure that the A-A1 relay switch of the telephone is in "OUT" or "OFF" position. * Extension malfunction: Take the extension and plug it into another extension port that is working. If the extension does not work, replace the extension.
General| Type | Hybrid PBX |
|---|---|
| Maximum Capacity | Up to 288 extensions |
| IP Extensions | Up to 128 |
| Analog Extensions | Up to 128 |
| Digital Extensions | Up to 128 |
| VoIP Channels | Up to 64 |
| Power Supply | AC 100-240 V, 50/60 Hz |
| VoIP Support | Yes |
| Built-in Applications | Voice Mail |
| Networking | IP Networking |
| Dimensions | 430 mm x 88 mm x 367 mm |
